Container Ease Terms and Conditions
1. Introduction
Welcome to Container Ease (“Container Ease”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our containerized ocean freight transportation services (“Services”). By using our Services, you (“Shipper”, “you”, or “your”) agree to be bound by these Terms.
2. Cargo Acceptance and Limitations
2.1 Restricted Cargo: We reserve the right to refuse transport of any Cargo deemed unsafe, illegal, perishable, or unsuitable for containerized shipping. Please refer to our prohibited items list for details.
2.2 Packing and Labeling: You are responsible for ensuring your Cargo is properly packed, labeled according to international regulations, and secured to withstand ocean travel.
2.3 Accurate Information: You warrant that all information provided regarding the Cargo, including weight, dimensions, and content description, is accurate and complete. Discrepancies may result in delays and additional charges.
3. Shipper’s Responsibilities
3.1 Documentation: You are responsible for obtaining all necessary licenses, permits, and documentation for the import and export of your Cargo.
3.2 Customs Clearance: You are responsible for arranging for customs clearance at both origin and destination ports. Any delays or charges related to customs issues are your responsibility.
3.3 Duties and Taxes: You are responsible for all duties, taxes, and other charges associated with the Cargo payable to the relevant authorities.
4. Container Ease Liability
4.1 International Conventions: Our liability for loss or damage to your Cargo is subject to international conventions governing carriage by sea, such as the Hague-Visby Rules, unless otherwise agreed upon in writing.
4.2 Limitation of Liability: We are not liable for any indirect, consequential, or incidental damages arising from the transportation of your Cargo.
5. Delays
5.1 Commercially Reasonable Efforts: We will use commercially reasonable efforts to transport your Cargo on schedule. However, we are not liable for delays caused by factors beyond our control, including:
- Weather conditions
- Mechanical failures
- Labor disputes
- Acts of God (e.g., natural disasters)
- Government restrictions
5.2 Communication: We will keep you informed of any delays impacting your shipment to the best of our ability.
6. Payment
6.1 Full Payment Required: You are responsible for full payment of all freight charges, terminal fees, and other associated costs before the Cargo is released at the destination port.
6.2 Payment Methods: We accept various payment methods as listed on our website. Late payments may be subject to interest charges and/or storage fees.
7. Indemnification
You agree to indemnify, defend, and hold Container Ease harmless from and against any and all claims, liabilities, losses, damages, costs, and expenses (including attorney fees) arising out of or related to:
- Your breach of these Terms.
- Any act or omission related to the Cargo, including customs issues or violations of law.
8. Termination
Container Ease may terminate these Terms at any time, with or without cause, and may refuse to provide Services to you in the future.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [State/Country where Container Ease is registered].
10. Dispute Resolution
Any dispute arising out of or relating to these Terms shall be settled by [arbitration/mediation] in accordance with the rules of [Arbitration Association/Mediation Center], located in [Location].
11. Entire Agreement
These Terms constitute the entire agreement between you and Container Ease regarding the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.
12. Amendment
Container Ease may amend these Terms at any time by posting the amended Terms on our website. Your continued use of our Services following the posting of amended Terms constitutes your acceptance of the amended Terms.
13. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
14. Waiver
Our failure to enforce any provision of these Terms shall not be construed as a waiver of such provision or our right to enforce such provision at a later time.
15. Contact Us
If you have any questions about these Terms, please contact us at support@containerease.com
16. Additional Information
For more information on prohibited items, insurance options, or other service details, please refer to our website or contact our customer service team.
